Request a quote

Our fixed prices are set for a typical case. When several accounts are suspended, an agency or manager account is involved, appeals have already been refused, or the business is in a regulated industry such as finance, the work depends on the details. So we read your case first and quote for it: a price, the scope of the work and the next step, by email.

Whatever shows the case: Google’s emails and the notice in the account, Google’s replies to earlier appeals, a screenshot of the account’s policy or verification page, and your company documents, such as the registration and a recent invoice or utility bill in the business name. PDF, JPG, PNG, HEIC, DOCX or XLSX, up to 25 MB a file and 10 files. Never send passwords or full card numbers, and please don’t send passport or driving licence copies yet: if the work needs them, we’ll ask once you’ve agreed the quote.

No. We quote from what you send. If you go ahead, we work through a manager-account link you approve in your own account, never with your password.

No. The quote sets out the price, the scope and the next step. Reviewing the case in depth is part of the work, so it starts once you’ve agreed the quote. If we can’t take the case on, we’ll tell you.

Usually within 1 working day (Mon–Fri, 9:00–18:00 UK time), by email from support@adrestore.uk.

We use them to reply with a quote. A request and the documents sent with it are deleted 12 months after you send it, unless you become a client. The privacy policy has the details.