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Case still open
Google Ads manager account suspended? How one client took down 53 accounts
- Issue
- A Spanish property marketing agency paid for its clients’ ads from one payments profile. One client’s account was suspended for Unacceptable Business Practices; by late September, 53 of the roughly 75 client accounts under the manager account were suspended too, each showing “Your account violated the Verification identity reuse policy”.
- What we did
- We traced the spread to one payer and a shared identity, and the work started where Google says it must: with the account the problem came from. In our experience, five checks on a client’s website come before an agency takes them on.
- Outcome
- At the time of writing, the case is still open. Google says accounts suspended because others verified with the same identity documents were suspended come back once those are successfully appealed.
