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About AdRestore
At AdRestore, we are committed to one goal: ensuring your Google Ads campaigns are running smoothly and efficiently, while maximizing your return on ad spend. Based in the UK, our company has extensive experience in resolving Google Ads suspensions and managing high-performance PPC campaigns that deliver real results for our clients.
Gianluca Catinella
Director, Ad Restore Ltd
Gianluca Catinella is the Director of Ad Restore Ltd. He has worked with businesses across a wide range of industries, managing high-spend Google Ads accounts and handling complex account suspensions, including some of the most challenging policy and reinstatement cases. His work covers Circumventing Systems, Suspicious Payment Activity and Unacceptable Business Practices, along with advertiser verification, Merchant Center and Google Business Profile suspensions.
He came to this work from the receiving end. Running Google Ads for his own first business, he had an account suspended and found almost no support available to explain what had actually been flagged or how to put it right. He spent the months that followed reading the policies properly: every suspension type, what reviewers look for, and what a successful appeal has to contain. He now tracks Google’s policy changes as they ship.
Automated enforcement has to cast a wide net to keep scammers and bad actors out, and legitimate businesses get caught in it. Gianluca’s job is the bridge from confusion to clarity: working out exactly which policy was triggered, fixing the underlying issue, and putting a clear, evidenced appeal in front of Google so the business can get back to trading.
What you can expect from us
You speak to Gianluca, the director, from the first call. The person explaining your case is the person who has looked at your business.
The notice names the policy, not the cause. We go through your landing pages, keywords, what you advertise and how the business actually operates before anything is sent to Google.
If your account is genuinely in violation, or has a fatal flaw that makes it unredeemable, we tell you on the free consultation and don’t take your money.
We connect through our agency (manager) account. Google asks you to confirm the link, you keep ownership, and you can remove our access at any time.
Each service has a fixed price, paid up front. If we review your case and can’t take it on, you get a full refund; if the account isn’t reinstated after the included appeals, 50% back.
We have no special channel into Google’s review process: we use the same appeal and verification routes open to every advertiser, and the decision is always Google’s.
Resolving Google Ads suspensions for UK businesses
We believe that businesses deserve fair access to online advertising, and we are passionate about helping you reclaim control over your suspended Google Ads account. Our mission is simple: to help your business succeed by offering tailored strategies that focus on both getting your ads reinstated and optimising them for maximum impact.
Beyond suspension appeals, we manage your Google Ads campaigns with one goal: maximizing your returns. We pride ourselves on clear, consistent communication throughout the entire process, whether it’s managing your Google Ads appeal or fine-tuning your PPC strategy.
“I’ll be honest, giving someone access to your Google account is nerve-racking, but Gianluca’s professionalism and transparency immediately put my mind at ease. He had my account back up and running in under 2 weeks, which was nothing short of amazing considering how long I’d been stuck.”
The company
- Company
- Ad Restore Ltd, trading as AdRestore
- Registered
- In Scotland, Company No. SC825525
- Registered office
- 18 Bellevue Street, Dumfries DG1 3EJ, United Kingdom
- Phone
- 07777 148453
- support@adrestore.uk
- Hours
- Mon–Fri, 9:00–18:00 UK time
- Clients
- UK, US, Canada and Australia, with prices in GBP
Ad Restore Ltd, trading as AdRestore, is registered in Scotland (company no. SC825525) with its registered office at 18 Bellevue Street, Dumfries, DG1 3EJ.
Talk to Gianluca about what Google has flagged
If your business has had its account suspended, you can talk to Gianluca directly about what Google has flagged and what your appeal needs to address.