Ad Restore Ltd helps business owners whose Google Ads or Merchant Center account has been suspended, or paused for verification, or whose Google Business Profile has been suspended. Each service below has a fixed price, paid up front, and refund terms you see before you pay. Three of them come in Essential, Professional and Premium. We connect through a manager-account link you approve, or as a manager you add to your Business Profile, so no passwords are needed.
Pick the service that matches the notice in your account
Every price is fixed and paid up front, and the refund terms are set out below the cards. Start now takes you to a few details, then the agreement: sign it and pay by card in one step, no account needed. Unacceptable Business Practices, Circumventing Systems and Merchant Center Misrepresentation come in three tiers, Essential, Professional and Premium, all bought the same way, or start with our £200 account audit. Not sure which one fits? Call 07777 148453 or email us.
The notice: “Your access has been suspended because this profile doesn’t follow the guidelines”
£300fixed price, paid up front · up to 2 reinstatement requests
In-depth written audit of your case, by email or however you prefer
We find what Google flagged on your profile before anything is sent
A written list of the fixes to your profile, website and documents
Your evidence checked so the business name and address match the profile
Your reinstatement request prepared and submitted with you, up to 2 reinstatement requests
No passwords: you add us as a manager of your Business Profile
Updates by email or phone until Google decides
14 days of post-reinstatement support included
Refunds. If your Business Profile isn’t reinstated after up to 2 reinstatement requests, you get a 50% refund. If we can’t take your case on, or our first review finds no realistic way forward, you get a full refund before any work starts, and we’ll talk you through other options.
The notice: “Verify your identity / Advertiser verification”
£500fixed price, paid up front · up to 2 submissions
In-depth written audit of your case, by email or however you prefer
We check why Google couldn’t verify you before anything is resubmitted
The right documents for your business, checked against your account details
Your verification submission prepared with you, up to 2 submissions (Google limits failed verification attempts)
No passwords: we connect through a manager-account link you approve
14 days of support once your account is running again
Refunds. If your account isn’t verified after up to 2 submissions, you get a 50% refund. If we can’t take your case on, or our first review finds no realistic way forward, you get a full refund before any work starts, and we’ll talk you through other options.
The notice: “Your account violated the Circumventing systems policy”
from £500fixed prices, paid up front · 3 options
Essential£500 · 1 appeal
Professional£1,000 · up to 3 appeals
Premium£1,800 · up to 5 appeals
In-depth written audit of your case, by email or however you prefer
We find what triggered the suspension before anything is sent
A written list of the fixes to your website, account and documents
No passwords: we connect through a manager-account link you approve
Updates by email or phone until Google decides
Technical checks for cloaking triggers: redirects, bot protection, pop-ups
14 days of post-reinstatement support
Refunds. Essential: if your account isn’t reinstated after 1 appeal, you get a 50% refund. Professional: if your account isn’t reinstated after up to 3 appeals, you get a 50% refund. Premium: if your account isn’t reinstated after up to 5 appeals, you get a 50% refund. If we can’t take your case on, or our first review finds no realistic way forward, you get a full refund before any work starts, and we’ll talk you through other options.
The notice: “Your account violated the Unacceptable business practices policy”
from £750fixed prices, paid up front · 3 options
Essential£750 · 1 appeal
Professional£1,250 · up to 3 appeals
Premium£2,000 · up to 5 appeals
In-depth written audit of your case, by email or however you prefer
We find what triggered the suspension before anything is sent
A written list of the fixes to your website, account and documents
No passwords: we connect through a manager-account link you approve
Updates by email or phone until Google decides
Your business model explained clearly, with the documents to back it up
14 days of post-reinstatement support
Refunds. Essential: if your account isn’t reinstated after 1 appeal, you get a 50% refund. Professional: if your account isn’t reinstated after up to 3 appeals, you get a 50% refund. Premium: if your account isn’t reinstated after up to 5 appeals, you get a 50% refund. If we can’t take your case on, or our first review finds no realistic way forward, you get a full refund before any work starts, and we’ll talk you through other options.
In-depth written audit of your case, by email or however you prefer
A review of your store against Google’s Misrepresentation rules
A written list of the fixes to your website, policies and business details
14 days of post-reinstatement support
Refunds. Essential: if your account isn’t reinstated after 1 review request, you get a 50% refund. Professional: if your account isn’t reinstated after up to 2 review requests, you get a 50% refund. Premium: if your account isn’t reinstated after up to 2 review requests, you get a 50% refund. If we can’t take your case on, or our first review finds no realistic way forward, you get a full refund before any work starts, and we’ll talk you through other options.
The notice: “We couldn’t verify your business operations”
£1,000fixed price, paid up front · up to 2 submissions
In-depth written audit of your case, by email or however you prefer
We go through how your business really operates and what Google needs to see
Website and documentation fixes so your answers can be checked
Your business operations verification answers prepared with you, up to 2 submissions
No passwords: we connect through a manager-account link you approve
14 days of support once your account is running again
Refunds. If your account isn’t verified after up to 2 submissions, you get a 50% refund. If we can’t take your case on, or our first review finds no realistic way forward, you get a full refund before any work starts, and we’ll talk you through other options.
A review of your suspension notice, your website and landing pages against Google’s policies, and the account set-up we can see. You get a written report of what we found and the changes we recommend, and you can use it to make the changes or appeal yourself: that’s up to you.
£200paid up front · taken off any service you buy within 30 days
A review of the suspension notice or notices in your account
Your website and landing pages checked against Google’s policies
The account set-up we can see: linked accounts, payments and verification
A written report of our findings and the changes we recommend
Terms. Paid up front and non-refundable, including if we decline your case. The £200 audit fee is taken off the price of any service you buy within 30 days of receiving the audit report. We’ll send you the service with £200 off, and any refund under it is worked out on the reduced price. The audit doesn’t include the appeal itself or what to say in it, and it can’t promise reinstatement: only Google decides.
How to order it. Call or email; we send the audit agreement and a payment link.
If several appeals have already been refused, the account is run for more than one company, or you’re in a regulated industry such as finance, we’ll quote after reading your case. Request a quote with your account details and what’s happened so far.
Google Ads compliance and management, and a compliant account setup
Two monthly options. Run your own ads with our compliance retainer watching them, or let us run them with compliance built in. Either way, policy warnings, disapprovals, verification requests and suspensions are acted on as they happen. The account setup is only for a business with no suspended Google Ads account: we read your written history of every account first, and if one is suspended, the appeal comes first.
Monthly options: Up to 3 suspension cases a month are included, with as many appeals as each one takes. A further case in the same month is quoted individually. No minimum term. You can cancel at any time by giving notice at least 24 hours before your next monthly payment. If you give notice later than that, that payment is still taken. Issued by us: request a quote or email us, and we send the agreement to sign and pay.
The audit, taken off your service
The £200 audit fee is taken off the price of any service you buy within 30 days of receiving the audit report. We’ll send you the service with £200 off, and any refund under it is worked out on the reduced price.
The audit itself is paid up front and is non-refundable, including if we decline your case.
If we can’t take your case on, or our first review finds no realistic way forward, you get a full refund before any work starts, and we’ll talk you through other options.
Unacceptable Business Practices and Circumventing Systems: if your account isn’t reinstated after the included appeals (1 with Essential, up to 3 with Professional, up to 5 with Premium), you get a 50% refund.
Merchant Center: if your account isn’t reinstated after the included review requests (1 with Essential, up to 2 with Professional or Premium), you get a 50% refund.
Verification services: if your account isn’t verified after up to 2 submissions, you get a 50% refund.
Google Business Profile: if your Business Profile isn’t reinstated after up to 2 reinstatement requests, you get a 50% refund.
If you end the agreement after we’ve started work, the refund is 50%, whichever service or tier you chose.
Google Ads account audit: paid up front and non-refundable, including if we decline your case. The £200 audit fee is taken off the price of any service you buy within 30 days of receiving the audit report. We’ll send you the service with £200 off, and any refund under it is worked out on the reduced price.
Takes a minute and needs no card. Your notice, documents and messages stay in one place.
Free
2
Pick your service
Every service has a fixed price, what’s included and the refund terms, all shown before you commit.
Fixed price
3
Sign the agreement and pay
A few details, then you read and sign the agreement on our site and pay by card on Stripe’s secure page; we email you a sign-in link straight after. We check your case and start work within 24 hours of payment (up to 48 hours at weekends), beginning with the written audit of your website and ad account that every service includes; if we can’t take it on, you get a full refund.
Sign and pay
4
Your client area runs the case
Approve the manager-account link (no passwords), upload what we ask for and follow every step: the written audit, the fixes, the appeals used, and Google’s decision. Updates by email too.
Client area
We use the same appeal and verification routes open to every advertiser, and the decision is always Google’s.
Questions before you buy?
Call and talk it through, or create a free account and start when you’re ready.
Only Google decides whether an account is reinstated.
Your privacy choices
We use strictly necessary cookies to run this site, and Clicky counts visits without cookies, using an anonymised IP address. With your permission we also use Google Analytics to see how the site is used, and Google Ads measurement to know which adverts lead to enquiries. Nothing else is switched on until you choose. Privacy and cookie details
Manage preferences
Choose what we may use in this browser. You can come back and change this at any time. Privacy and cookie details
Your browser sent a Global Privacy Control signal, so Google Analytics and advertising measurement are off unless you turn them on here.
Strictly necessary
Keeps the site working, remembers your cookie choices and protects against automated traffic. Always on.
Always on
Helps us understand how visitors use the site and which pages and campaigns work: Google Analytics. Clicky, our cookie-free visit counter, is always on; the privacy details explain how to opt out.
Lets Google measure whether visits from our adverts lead to enquiries or bookings. No advertising audiences or personalised ads are built from this site.
Your choice is kept for 6 months in this browser. Change it any time via "Cookie settings" at the bottom of every page.
Skip to content
