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Google Ads suspension experts based in ScotlandMon–Fri, 9:00–18:00 UK time 07777 148453
Services and prices

Google Ads Suspension Services

Ad Restore Ltd helps business owners whose Google Ads or Merchant Center account has been suspended, or paused for verification, or whose Google Business Profile has been suspended. Each service below has a fixed price, paid up front, and refund terms you see before you pay. Three of them come in Essential, Professional and Premium. We connect through a manager-account link you approve, or as a manager you add to your Business Profile, so no passwords are needed.

  • Fixed prices from £300
  • A 50% or 100% refund if not reinstated
  • No passwords needed
  • The same routes as every advertiser
  • Call 07777 148453

Pick the service that matches the notice in your account

Every price is fixed and paid up front, and the refund terms are set out below the cards. Start now takes you straight to the agreement: sign and pay by card in one step, no account needed. Unacceptable Business Practices, Circumventing Systems and Merchant Center Misrepresentation come in three tiers: Essential is bought the same way, and Professional and Premium are agreed with you after our £200 account audit or a call. Not sure which one fits? Call 07777 148453 or book a free consultation.

Suspicious Payment Activity

The notice: “Suspicious payment activity”

£300fixed price, paid up front · up to 3 appeals
  • In-depth written audit of your case, by email or however you prefer
  • We find what triggered the suspension before anything is sent
  • A written list of the fixes to your website, account and documents
  • Your appeal written and submitted by us, up to 3 appeals
  • No passwords: we connect through a manager-account link you approve
  • Updates by email or phone until Google decides
  • 14 days of post-reinstatement support included
  • A full check of your payments profile, card holder and business details

Refunds. If your account isn’t reinstated after up to 3 appeals, you get a 50% refund. If we review your case and can’t take it on, you get a full refund.

Advertiser Verification

The notice: “Verify your identity / Advertiser verification”

£300fixed price, paid up front · up to 2 submissions
  • In-depth written audit of your case, by email or however you prefer
  • We check why Google couldn’t verify you before anything is resubmitted
  • The right documents for your business, checked against your account details
  • Your verification submission prepared with you, up to 2 submissions (Google limits failed verification attempts)
  • No passwords: we connect through a manager-account link you approve
  • 14 days of support once your account is running again

Refunds. If your account isn’t verified after up to 2 submissions, you get a 50% refund. If we review your case and can’t take it on, you get a full refund.

Google Business Profile Suspension

The notice: “Your access has been suspended because this profile doesn’t follow the guidelines”

£300fixed price, paid up front · up to 2 reinstatement requests
  • In-depth written audit of your case, by email or however you prefer
  • We find what Google flagged on your profile before anything is sent
  • A written list of the fixes to your profile, website and documents
  • Your evidence checked so the business name and address match the profile
  • Your reinstatement request prepared and submitted with you, up to 2 reinstatement requests
  • No passwords: you add us as a manager of your Business Profile
  • Updates by email or phone until Google decides
  • 14 days of post-reinstatement support included

Refunds. If your Business Profile isn’t reinstated after up to 2 reinstatement requests, you get a 50% refund. If we review your case and can’t take it on, you get a full refund.

Business Operations Verification

The notice: “We couldn’t verify your business operations”

£400fixed price, paid up front · up to 2 submissions
  • In-depth written audit of your case, by email or however you prefer
  • We go through how your business really operates and what Google needs to see
  • Website and documentation fixes so your answers can be checked
  • Your business operations verification answers prepared with you, up to 2 submissions
  • No passwords: we connect through a manager-account link you approve
  • 14 days of support once your account is running again

Refunds. If your account isn’t verified after up to 2 submissions, you get a 50% refund. If we review your case and can’t take it on, you get a full refund.

Circumventing Systems

The notice: “Your account violated the Circumventing systems policy”

from £450fixed prices, paid up front · 3 options
  • Essential£450 · 1 appeal
  • Professional Most popular£900 · up to 3 appeals
  • Premium£1,350 · up to 5 appeals
  • In-depth written audit of your case, by email or however you prefer
  • We find what triggered the suspension before anything is sent
  • A written list of the fixes to your website, account and documents
  • No passwords: we connect through a manager-account link you approve
  • Updates by email or phone until Google decides
  • Technical checks for cloaking triggers: redirects, bot protection, pop-ups
  • 14 days of post-reinstatement support

Refunds. Essential: if your account isn’t reinstated after 1 appeal, you get a 50% refund. If you buy an extra appeal, the refund comes after the last appeal you paid for. Professional: if your account isn’t reinstated after up to 3 appeals, you get a 100% refund. Premium: if your account isn’t reinstated after up to 5 appeals, you get a 100% refund. If we review your case and can’t take it on, you get a full refund.

Unacceptable Business Practices

The notice: “Your account violated the Unacceptable business practices policy”

from £500fixed prices, paid up front · 3 options
  • Essential£500 · 1 appeal
  • Professional Most popular£1,000 · up to 3 appeals
  • Premium£1,500 · up to 5 appeals
  • In-depth written audit of your case, by email or however you prefer
  • We find what triggered the suspension before anything is sent
  • A written list of the fixes to your website, account and documents
  • No passwords: we connect through a manager-account link you approve
  • Updates by email or phone until Google decides
  • Your business model explained clearly, with the documents to back it up
  • 14 days of post-reinstatement support

Refunds. Essential: if your account isn’t reinstated after 1 appeal, you get a 50% refund. If you buy an extra appeal, the refund comes after the last appeal you paid for. Professional: if your account isn’t reinstated after up to 3 appeals, you get a 100% refund. Premium: if your account isn’t reinstated after up to 5 appeals, you get a 100% refund. If we review your case and can’t take it on, you get a full refund.

Merchant Center Misrepresentation

The notice: “Misrepresentation (Merchant Center)”

from £800fixed prices, paid up front · 3 options
  • Essential£800 · 1 review request
  • Professional Most popular£1,400 · up to 2 review requests
  • Premium£2,000 · up to 2 review requests
  • In-depth written audit of your case, by email or however you prefer
  • A review of your store against Google’s Misrepresentation rules
  • A written list of the fixes to your website, policies and business details
  • 14 days of post-reinstatement support

Refunds. Essential: if your account isn’t reinstated after 1 review request, you get a 50% refund. If you buy an extra review request, the refund comes after the last review request you paid for. Professional: if your account isn’t reinstated after up to 2 review requests, you get a 100% refund. Premium: if your account isn’t reinstated after up to 2 review requests, you get a 100% refund. If we review your case and can’t take it on, you get a full refund.

Not sure yet? Start here

Google Ads account audit

A review of your suspension notice, your website and landing pages against Google’s policies, and the account set-up we can see. You get a written report of what we found and the changes we recommend, and you can use it to make the changes or appeal yourself: that’s up to you.

£200paid up front · credited if you go ahead within 30 days
  • A review of the suspension notice or notices in your account
  • Your website and landing pages checked against Google’s policies
  • The account set-up we can see: linked accounts, payments and verification
  • A written report of our findings and the changes we recommend

Terms. Paid up front and non-refundable, including if we decline your case. If you go ahead with one of our suspension services within 30 days, the £200 is credited towards its price, including Professional and Premium. The audit doesn’t include the appeal itself or what to say in it, and it can’t promise reinstatement: only Google decides.

How to order it. Call or email; we send the audit agreement and a payment link.

After reinstatement, or instead of another suspension

Managed Google Ads with compliance

Genuinely working with you to reach your marketing objective while safeguarding and defending your account against suspensions. From £750 a month; the price rises with ad spend. Up to 3 suspension cases a month are included, with as many appeals as each one takes. Policy warnings, disapprovals and verification requests are acted on as they happen.

New · monthly

Managed Google Ads with compliance

Genuinely working with you to reach your marketing objective while safeguarding and defending your account against suspensions.

from £750a month · the price rises with ad spend
  • Compliance vetting of landing pages and offers before anything goes live
  • Account structure
  • Keyword and negative-keyword management
  • Bidding and budgets aimed at your cost per acquisition and marketing objective
  • Conversion tracking
  • Regular reporting
  • Hands-on protection: policy warnings, disapprovals, verification requests and suspensions acted on as they happen, not left for the monthly report
  • Suspension defence: up to 3 suspension cases a month included, with as many appeals as each one takes
  • While a case is open, advice on legitimate alternatives such as other ad platforms, never a new account or a way around the suspension

Optional add-ons

Add-ons are bought together with a service, never on their own.

Verification help

Advertiser or business operations verification help, when Google asks for it alongside your appeal.

£249
Extra appeal

One more appeal, only when we advise in writing that it has a realistic chance.

£149
  • Unacceptable Business Practices and Circumventing Systems, Essential: verification help £249, extra appeal £149.
  • Merchant Center Misrepresentation, Essential: extra appeal £149, which on Merchant Center is one more review request.
  • Suspicious Payment Activity: verification help £249, extra appeal £149.
  • Advertiser Verification and Business Operations Verification: extra submission £149. No verification help.
  • Google Business Profile Suspension: extra reinstatement request £149. No verification help.
  • Professional and Premium have no add-ons: verification help is included on Unacceptable Business Practices and Circumventing Systems.

How refunds work

  • If we review your case and can’t take it on, you get a full refund.
  • Unacceptable Business Practices and Circumventing Systems: if your account isn’t reinstated after 1 appeal (Essential, or after the last extra appeal you buy), you get a 50% refund; after up to 3 appeals (Professional) or up to 5 (Premium), a 100% refund.
  • Merchant Center: if your account isn’t reinstated after 1 review request (Essential, or after the last extra review request you buy), you get a 50% refund; after up to 2 review requests (Professional or Premium), a 100% refund.
  • Suspicious Payment Activity: if your account isn’t reinstated after up to 3 appeals (or after the last extra appeal you buy), you get a 50% refund.
  • Verification services: if your account isn’t verified after up to 2 submissions (or after the last extra submission you buy), you get a 50% refund.
  • Google Business Profile: if your Business Profile isn’t reinstated after up to 2 reinstatement requests (or after the last extra reinstatement request you buy), you get a 50% refund.
  • If you end the agreement after we’ve started work, the refund is 50%, whichever service or tier you chose.
  • Google Ads account audit: paid up front and non-refundable, including if we decline your case. If you go ahead with one of our suspension services within 30 days, the £200 is credited towards its price, including Professional and Premium.

Conditions apply. Read the refund policy and prices and refunds. Prices are in GBP and no VAT is added.

How buying works

Four steps, and the first one is free

  1. Create a free account

    Takes a minute and needs no card. Your notice, documents and messages stay in one place.

    Free
  2. Pick your service

    Every service has a fixed price, what’s included and the refund terms, all shown before you commit.

    Fixed price
  3. Sign the agreement and pay

    A plain service agreement, signed online and paid by card in the same step. We check your case and start work within 24 hours of payment (up to 48 hours at weekends), beginning with the written audit of your website and ad account that every service includes; if we can’t take it on, you get a full refund.

    Sign and pay
  4. Your client area runs the case

    Approve the manager-account link (no passwords), upload what we ask for and follow every step: the written audit, the fixes, the appeals used, and Google’s decision. Updates by email too.

    Client area

We use the same appeal and verification routes open to every advertiser, and the decision is always Google’s.

Questions before you buy?

Call and talk it through, or create a free account and start when you’re ready.

Only Google decides whether an account is reinstated.