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Google Ads suspension experts based in ScotlandMon–Fri, 9:00–18:00 UK time 07777 148453

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Unacceptable Business Practices · choose your option

Choose your option

All three run the same way: the check, your account connected, the written audit and the fixes, then the appeal. They differ in how many appeals are covered and in what comes with them. Every option has a fixed price, paid up front, and the same refund terms.

Google’s notice: “Your account violated the Unacceptable business practices policy”

Essential

£750fixed price, paid up front

Bought online: a few details, then sign the agreement and pay by card in one step.

  • 1 appeal, written and submitted by us
  • 14 days of post-reinstatement support

Refund: If your account isn’t reinstated after 1 appeal, you get a 50% refund. If we can’t take your case on, you get a full refund.

Choose Essential: £750
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Professional

£1,250fixed price, paid up front

Bought online: a few details, then sign the agreement and pay by card in one step.

  • Your appeal written and submitted by us, up to 3 appeals
  • Priority handling
  • 14 days of post-reinstatement support

Refund: If your account isn’t reinstated after up to 3 appeals, you get a 50% refund. If we can’t take your case on, you get a full refund.

Choose Professional: £1,250

Premium

£2,000fixed price, paid up front

Bought online: a few details, then sign the agreement and pay by card in one step.

  • Your appeal written and submitted by us, up to 5 appeals while another appeal has a realistic chance
  • Verification help included when Google asks for it alongside your appeal
  • Priority handling
  • Extra guidance and a written compliance plan
  • 14 days’ cover after reinstatement: if the same account is suspended again, 1 appeal at no extra charge, with no refund
  • 14 days of post-reinstatement support

Refund: If your account isn’t reinstated after up to 5 appeals, you get a 50% refund. If we can’t take your case on, you get a full refund.

Choose Premium: £2,000

Every option includes

  • In-depth written audit of your case, by email or however you prefer
  • We find what triggered the suspension before anything is sent
  • A written list of the fixes to your website, account and documents
  • No passwords: we connect through a manager-account link you approve
  • Updates by email or phone until Google decides
  • Your business model explained clearly, with the documents to back it up
  • 14 days of post-reinstatement support

Refunds and timing

If we can’t take your case on, or our first review finds no realistic way forward, you get a full refund before any work starts, and we’ll talk you through other options.

If your account isn’t reinstated after the appeals included, you get a 50% refund. If you end the agreement after we’ve started work, the refund is 50%.

Most cases take up to about 3 weeks; Google sets its own review times.

Only Google decides whether an account is reinstated. Nothing here is a promise of reinstatement.

Prices in GBP. No VAT is added: Ad Restore Ltd is not VAT registered. The conditions are in our refund policy.

Not sure which one?

Email us your account ID and what has happened so far. A specialist reads it and tells you which option fits, with no obligation. If several appeals have already been refused or the account is run for more than one company, we quote after reading your case.

Email usor call 07777 148453, Mon–Fri, 9:00–18:00 UK time