Skip to content
Google Ads suspension experts based in ScotlandMon–Fri, 9:00–18:00 UK time 07777 148453
Guides
Guide · Google Ads Policy

Complete crypto certification – Google Ads

Gianluca Catinella, Director, Ad Restore Ltd6 min read
A mint bank-building outline with a lilac alert badge on a dark navy ground.

The short answer.

Google Ads shows this notice when it reads your account as advertising crypto exchanges or wallets. If you don’t sell crypto, don’t apply for a crypto certification: none of the types fits a business that doesn’t offer them. In our experience, the fix is your website’s wording: say plainly what you do, and what you don’t.

The notice, word for word

Complete crypto certification. If you’re running ads relating to crypto exchanges and wallets, your ad performance may be impacted by the restricted financial products certification policy.

The notification as it appeared in a client’s Google Ads account on 27 October 2026.

The notice names Google’s restricted financial products certification. Under its Cryptocurrencies and related products policy, Google says that if you meet the requirements and target only approved locations, you can apply to advertise restricted financial products. The “Fix it” button takes you towards that application.

The trouble is that the notice also reaches businesses that don’t sell crypto at all. This guide covers what it means, why it happens, and why applying is usually the wrong move.

Checked against Google’s help pages on 30 October 2026. Google changes them without notice, so check the linked page before relying on a detail. The client example is anonymised.

At a glance

  • It’s about crypto exchanges and wallets

    Google restricts ads for exchanges, software and hardware wallets, and coin trusts.

  • Not every crypto mention needs it

    Google allows businesses that don’t buy, hold or exchange crypto.

  • Licences by country

    UK: FCA registration. EU: authorisation as a CASP under MiCA.

  • Don’t apply if you don’t fit

    None of the types fits a payment provider, an agency or a software firm.

  • Fix the wording

    In our experience, crypto language on the site is what triggers it.

On this page8 sections

What the notice means

Google’s Cryptocurrencies and related products policy splits crypto into three groups. Some products are allowed without an application, some are banned outright, and some are restricted: they can only be promoted in your ads once you’ve applied and been approved. The restricted group is:

  • hardware wallets designed to hold the private keys for crypto assets;
  • cryptocurrency exchanges;
  • cryptocurrency software wallets;
  • cryptocurrency coin trusts.

Approval also depends on where you advertise. Google lists approved locations, and for exchanges and wallets you must be a licensed provider of these products and services, with hardware wallets the exception. You submit a separate application for each location you want to target. Two examples from Google’s list:

Google Ads notification titled Complete crypto certification: If you're running ads relating to crypto exchanges and wallets, your ad performance may be impacted by the restricted financial products certification policy. Below it, a Fix it button and a Learn more link.
Screenshot: the “Complete crypto certification” notification in a client's Google Ads account, 27 October 2026. Only the notification is shown; the rest of the screen is cropped out.

The certification types

Since May 2026, Google says it will allow all advertisers to apply for the following certifications in their Google Ads account, including cryptocurrency exchanges and software wallets, hardware wallets and coin trusts. In the account, the application’s “Cryptocurrency-related” option lists five types:

  • cryptocurrency exchanges;
  • cryptocurrency exchanges and software wallets;
  • cryptocurrency hardware wallets;
  • cryptocurrency software wallets;
  • cryptocurrency trusts.
Google Ads certification application with the product type Cryptocurrency-related chosen and its five types listed: Cryptocurrency exchanges; Cryptocurrency exchanges and software wallets; Cryptocurrency hardware wallets; Cryptocurrency software wallets; Cryptocurrency trusts.
Screenshot: the five Cryptocurrency-related types in the certification application in Google Ads (“Start application”), 28 October 2026. No account details are shown.

Why businesses that don’t sell crypto get it

Google doesn’t need everyone near crypto to be certified. Its policy says Businesses that don’t pertain to buying, holding or exchanging cryptocurrencies are allowed, and its first example is Businesses that accept payment in cryptocurrency.

So why does the notice reach them? In our experience, it’s the language on the website. If your pages talk like a crypto business, Google reads you as one. Wording we’d look at first:

  • crypto words used loosely, where the business itself doesn’t handle crypto;
  • wallet or exchange imagery;
  • “convert”, “on-ramp”, “off-ramp” and similar terms;
  • anything that reads as if you buy, hold or exchange crypto for customers.

Why you shouldn’t apply for a certification you don’t fit

The “Fix it” button makes applying look like the answer. If you don’t offer the product, it isn’t. Applying for a crypto certification would claim a product you don’t offer, and none of the five types fits a payment provider, an agency or a software firm.

Google’s requirements make the same point. For exchanges and wallets, you have to be a licensed provider of those products in each location you target. A business that doesn’t run an exchange or a wallet can’t honestly meet that.

What to do instead

  1. Say plainly what you do.

    If you handle the fiat side only, say so, and say that licensed partners hold the crypto.

  2. Say what you don’t do.

    No exchange, no wallet, no buying, holding or exchanging crypto for customers.

  3. Tone the language down.

    Remove crypto wording and imagery that suggests a product you don’t offer.

  4. Leave the certification alone.

    Don’t apply for a type you don’t fit.

  5. If the account is also suspended, get a specialist first.

    Ask for a free quote, or email us, before you file anything.

If Google has disapproved an ad and you believe it’s wrong, its policy page says you can appeal the policy decision directly from your Google Ads account.

A recent example

A regulated payments business that serves crypto companies, but holds no crypto itself, came to us with this notice in its account. Google’s application offered only the five crypto types, and the business offers none of them. In our view, the notice came from the website’s crypto wording, not from a crypto product, so the fix is the wording, not a certification.

That case is still open, so we won’t say more about it.

Don’t open a new account or payments profile to get round a suspension.

Google says any new accounts that the advertiser tries to create may also be suspended, and its appeal form page asks you not to create new accounts while you wait, as they will also be suspended.

Frequently asked questions

What does “Complete crypto certification” mean in Google Ads?

It means Google reads your account as advertising crypto exchanges or wallets, which are restricted under its Cryptocurrencies and related products policy. Ads for them need an approved certification for each location, and the notice warns that your ad performance may be affected until then.

Do I need crypto certification if I don’t sell crypto?

No. Google’s policy says businesses that don’t pertain to buying, holding or exchanging cryptocurrencies are allowed, and gives businesses that accept payment in cryptocurrency as an example. If you got the notice anyway, in our experience the website’s crypto wording is the likely cause.

Which crypto certifications can you apply for?

In the Google Ads application, the Cryptocurrency-related option lists five types: exchanges; exchanges and software wallets; hardware wallets; software wallets; and trusts. For exchanges and wallets you must be a licensed provider in each location you target.

What licence does Google ask for in the UK and the EU?

For exchanges and wallets, Google’s policy says UK advertisers must be registered with the Financial Conduct Authority (FCA), and EU advertisers must be authorised as a Crypto-Asset Service Provider (CASP) under MiCA by a national authority. Other local laws apply too.

Should I apply anyway to make the notice go away?

Not if you don’t offer the product. Applying would claim a product you don’t offer. Change the website so it says plainly what you do and don’t do, and get a specialist if the account is also suspended.

Gianluca Catinella, director of Ad Restore
Written by

Gianluca Catinella

Director, Ad Restore Ltd

Gianluca Catinella is the Director of Ad Restore Ltd. He has worked with businesses across a wide range of industries, managing high-spend Google Ads accounts and handling complex account suspensions — including some of the most challenging policy and reinstatement cases. His work covers Circumventing Systems Policy, Suspicious Payment Activity and Unacceptable Business Practices, along with advertiser verification, Merchant Center and Google Business Profile suspensions. He came to this work from the receiving end. Running Google Ads for his own first business, he had an account suspended and found almost no support available to explain what had actually been flagged or how to put it right. He spent the months that followed reading the policies properly — every suspension type, what reviewers look for, and what a successful appeal has to contain — and he now tracks Google’s policy changes as they ship. Automated enforcement has to cast a wide net to keep scammers and bad actors out, and legitimate businesses get caught in it. Gianluca’s job is the bridge from confusion to clarity: working out exactly which policy was triggered, fixing the underlying issue, and putting a clear, evidenced appeal in front of Google so the business can get back to trading.

More from the blog