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Can You Open a New Google Ads Account After a Suspension? How Google Links Accounts
Gianluca Catinella, Director, Ad Restore LtdPublished on 18 min read
In addition any new accounts that the advertiser tries to create may also be suspended.
Google’s answer to “Can a suspended advertiser set up or use other accounts?” in its account suspensions overview. It follows: “Accounts related to the suspended account may be suspended.”
Not as a way round the suspension. Google’s Circumventing Systems policy lists, after a previous suspension decision, creating new accounts to re-enter the system as a violation, and Google says new accounts the advertiser tries to create may also be suspended. Google gives examples of what makes accounts related, such as the same email, the same payment method or the same manager account. The way back is an appeal on the account you already have.
Your account is suspended, the notification email explains almost nothing, and somewhere in the first hour someone will suggest opening a new account and sorting the suspension out later. It is an understandable reaction to a bad morning, and it is conduct Google’s circumventing systems policy names as a violation. Google publishes what may happen to new accounts opened after a suspension, and it publishes examples of the connections that make accounts related. This article sets out what the policy actually says, the mechanism behind it, and what to do with the account you already have.
Checked against Google’s help pages on 3 October 2026. Google changes them without notice, so check the linked page before relying on a detail.
At a glance
Not a way round it
Google names creating new accounts to re-enter the system as a Circumventing Systems violation.
Shared details link accounts
Google’s examples: the same email, the same payment method, the same manager account.
No warning
Circumventing Systems is egregious: suspension comes on detection.
History counts
Google’s condition for appealing covers linked and previously linked accounts.
Appeal what you have
Google recommends reinstating suspended accounts first.
On this page14 sections
The short answer, and the policy text behind it
Google’s published rule carries a purpose qualifier, and it is worth putting it the way Google puts it: creating further accounts after a suspension in order to continue breaking Google’s policies is prohibited, and Google separately states that any new account the advertiser tries to create may also be suspended. A new account is therefore not a way of getting campaigns running again while the suspension is dealt with. It is exposed to the same enforcement, and it adds a second question to a situation that already has one. Sometimes Google stops the new account before it exists, saying your previous Google Ads account was used in a way that violated Google’s policies; our guide to that sign-up error explains it.
Google’s circumventing systems policy states: “Multiple account abuse isn’t allowed under the circumventing systems policy. This means you can’t create multiple Google Ads accounts after getting suspended to try to get around Google Ads’ policies or show content that breaks Google Ads’ rules.” The policy lists “creating more accounts after getting suspended in order to continue breaking Google’s policies” as a direct example of the prohibited behaviour.
The enforcement wording matters as much as the rule. Circumventing systems sits inside Google’s abusing the ad network policies, where violations are described as egregious: accounts are “suspended upon detection and without prior warning”. There is no warning email.
So the first practical step is to read the suspension notice properly and identify which policy Google actually named. If the notice already says Circumventing Systems, the account is in the category enforced without prior warning, and the response has to be an evidenced appeal rather than a fresh start. Ad Restore Ltd covers what that finding involves, and how it is answered, on our Circumventing Systems suspension page.
What Google means by a “related account”
Advertisers often assume a new account is a clean slate because it has a new login and a new campaign structure. Google’s own documentation says otherwise, and it gives examples. Its account suspensions overview states that “accounts related to the suspended account may be suspended”, and that “any new accounts that the advertiser tries to create may also be suspended.”
The examples of what makes an account related appear on Google’s billing and payment suspensions page, which is scoped to billing and payment enforcement and uses stronger wording in that context: “accounts related to the suspended account (for example, accounts using the same email or payment method, or accounts linked to the same manager account) will be suspended.” For the general case, the overview page above is the one to work from, and its wording is “may be suspended”.
Those three published examples cover more ground inside a real business than they appear to. The first column below is Google’s published wording. The second and third columns are our own checklist rather than Google’s, and they are there so a business can rule things out early instead of discovering them later. Interface labels change; the locations described are the relevant sections as of September 2026.
Google’s published examples, and where to check your own accounts
| Signal Google publishes | What to rule out in your own accounts | Where to look |
|---|---|---|
| The same email address | Any user or pending invitation on the account, at any access level, including addresses added years ago and no longer used day to day | The user access section of each account’s admin settings |
| The same payment method | A shared company card, a director’s card used to open an account, or a payments profile attached to more than one account | The billing settings of each account and the cards saved on the payments profile behind it |
| Accounts linked to the same manager account | An agency manager account, an in-house manager account, and any manager relationship that existed in the past | The manager account listing in each account’s admin settings, plus any manager account you or a supplier control |
In our experience, it’s typically shared cards: a business uses the same card on more than one account, and that links the accounts directly. We also see links through an agency’s manager account, or through someone else helping you, for example with Merchant Center. Our guide to suspensions connected to another related account goes through that reply.
The action here is a piece of admin nobody enjoys but everybody needs: write down every Google Ads account your business has ever touched, with its account ID, the email addresses on it, the payments profile behind it, and every manager account it is linked to or has been linked to. That account map is the document the rest of the process runs on.
Why a new account makes the original problem harder, not easier
A suspension is a finding. Findings can be wrong, they can be based on something that was fixed months ago, and they can rest on a misreading of a landing page, a billing change or a redirect. An appeal is the process for putting that evidence in front of a reviewer.
Opening a new account changes the question being reviewed. Before, the question was whether the original finding was correct. After, there is a second fact on the record that is not in dispute: an account was created after a suspension decision. It belongs to a policy category enforced on detection without prior warning. An arguable case becomes a more complicated one, and the new account is exposed to suspension as well.
There is a second, quieter cost. Google’s account suspensions overview tells advertisers to follow its best practices and to ensure that linked and related accounts comply with policy before appealing, so an appeal is asking a reviewer to accept that the underlying issue has been addressed. Our view is that a new account created in the meantime works against that account of events rather than for it. Our guide to Google Ads suspension appeal best practices goes through what a reviewer is being asked to accept, and why the sequence of events inside the account is part of it.
Manager accounts, agencies and inherited access
In the appeals I have worked on, a good number of the accounts were not opened by the business advertising from them. That creates situations that are genuinely difficult to unpick. Google’s own best practice for this policy is to check with your agency: if someone else manages your account, reach out to them about this suspension.
The account a previous agency opened
If an agency created the account under its own manager account, the history that produced the suspension may predate your involvement entirely. You still need to see it. Google’s page on ownership of client accounts confirms that a client account can only have one owner, that owner managers have “full administrative access and data access privileges”, and that the client account retains “the ability to remove ownership access by unlinking”.
The account you advertise from but do not own
Some businesses find at the point of suspension that they hold standard rather than admin access to their own advertising. Google’s access levels page reserves user management and advertiser verification for admin access; billing access, by contrast, can also add or edit forms of payment at payments profile level. Without admin access, a business cannot complete some of the steps an appeal depends on, including adding or removing users and completing verification.
The second account opened for a client already running elsewhere
An agency onboarding a client and opening a new account, while the client’s older account still exists and is suspended, has created the connection pattern the related-accounts examples describe. Whether or not anyone intended that, it is a risk worth identifying before an appeal is written rather than after. How one client’s suspension can spread through an agency is set out in our article on a suspended manager account.
What a business should do, in order:
- Establish who holds admin access on every account you advertise from, and get admin access in a business-controlled email address before you need it.
- Ask any current or former agency, in writing, for the account IDs and manager account IDs of every account they opened or managed for you, including ones that were closed.
- Where a manager relationship has genuinely ended as a commercial matter, complete the unlinking properly rather than leaving a dormant link in place. Unlinking is housekeeping, not concealment: it does not erase the history from Google’s records, Google’s own wording counts “previously linked” accounts, and the relationship still belongs in the appeal as disclosed context. Where the relationship has not ended, leave the link alone.
- Keep a written record of when access changed hands. It is the evidence that explains a history you did not create.
If you want that structure set up and run properly once the account is trading again, that is what our Google Ads management work covers.
Businesses that genuinely have more than one entity
Before anything else in this section: this is a test of accuracy, not of structure. If the honest answer is that one business operates one account, then one account is the correct answer. Nothing in this section applies to an advertiser with an account currently under suspension, and reorganising anything in response to enforcement is not what it describes.
With that said, multiple accounts are not forbidden. Franchise groups, holding companies and businesses with separately registered trading entities all have legitimate reasons to advertise from more than one account. Google’s requirement is stated plainly in the circumventing systems policy: “If you have multiple advertising accounts, make sure each account is connected to a real business.”
Read as an instruction, that means each account must be an accurate representation of the entity behind it:
- A real, operating business sits behind the account, and the ads point to that business’s own site and offering.
- The legal name and address on the payments profile match the registration documents for that entity. Google’s guidance on business operations verification gives, as one of the common reasons it lists for rejection, that “the organization name submitted doesn’t exactly match the full legal name on the business registration document, including any suffixes or punctuation”.
One further point is our recommendation rather than published policy: disclose the relationships between the accounts rather than leaving them to be inferred, including in an appeal. Google does not require that in the policy text, though its appeal tip for this section is to “provide details about why you have multiple accounts”. In our experience a reviewer reading a stated ownership structure is in a better position than one reconstructing it.
The pre-appeal requirement most people miss
Google’s account suspensions overview contains a sentence that quietly determines whether an appeal has any chance: “before appealing, ensure that all linked (or previously linked) and all related accounts comply with Google’s policies, as outlined in our Terms of Service.”
Note “previously linked”. An account that was unlinked from a manager two years ago still counts, which is precisely why unlinking is never a way of putting history out of view. And where several accounts are suspended, Google’s instruction on that same page is to “submit a separate appeal for each suspended account” with the context relevant to that account.
Practically, that means working through the account map before anything is submitted: confirming each account’s billing details are current and accurate, that its landing pages and ads meet policy today, that manager links reflect the real relationship, and that no account in the set contains an unresolved issue that will contradict the appeal.
An automatic remedy Google publishes
There is a published case where reinstatement does not require that account’s own successful appeal. On the same account suspensions overview, Google states: “if your account was suspended because other accounts verified using the same identity documents were suspended, your account will be automatically reinstated once those other accounts are successfully appealed.”
That is worth identifying early, because it changes the order of work. If one account is the origin of the finding and others were suspended by association through shared verification documents, the weight of the effort belongs on the originating account, with the shared-document relationship stated in the appeal. Google’s instruction to submit a separate appeal for each suspended account still stands wherever each account needs one; the shared identity documents case is the exception Google itself publishes. What does not work is copy-pasting a single appeal across the group, because each submission then ignores the facts specific to the account it is filed on. If the notice names the Verification identity reuse policy, start there.
What to do instead
Appeal the account you have.
It is the account the finding was made against, and the one where the evidence answering that finding sits. Our guide to the first 24 hours after a suspension covers the order of work.
Fix the underlying cause first.
Our practice is not to submit until the site, billing and business information have actually been corrected, so the appeal describes a situation that has already been put right.
Keep the payment profile and entity details consistent.
Where a change to a payment method or business name is genuinely necessary mid-process, we document it with dated evidence and explain it in the appeal rather than leaving it unexplained. See our guide to suspicious payment activity for the payments side.
Record every change with a date.
Screenshots, invoices, registration documents and correspondence are what turn an assertion into something a reviewer can act on.
Do not open anything new.
Not a test account, not a second account for a related entity, and not an account opened while an appeal is pending. Our suspension services start from the account you already hold.
An illustrative scenario
The following is an illustrative example, not a client account.
An agency takes on a retail client and inherits an existing Google Ads account. Six weeks in, the account is suspended for Circumventing Systems. Nobody at the agency recognises the finding, because nothing they did explains it.
Instead of opening a fresh account, the agency builds the account map first. It asks the client for every account ID ever used and finds two: the live one, and an older account opened by a previous supplier that was suspended eighteen months earlier and forgotten. Both had at one point been linked to the previous supplier’s manager account, and both used a company card that was still saved on the client’s payments profile. The link between them was the payments profile and the historic manager relationship, exactly the connections Google describes.
Only after establishing that does anything get submitted. Admin access is moved into a business-controlled email address. The manager link to the previous supplier is unlinked, because that commercial relationship has genuinely ended, and the history of it is written into the appeal rather than removed from view: unlinking does not sever anything in Google’s records, and Google’s own wording counts previously linked accounts. The older suspension is addressed on its own terms with its own appeal. The appeal on the live account is written with the ownership history stated plainly rather than left for a reviewer to reconstruct. The order of that work is the whole point.
Can it be fixed?
The suspension you already have can be appealed; a new account doesn’t fix it. Google highly recommends that advertisers reinstate all the suspended ads accounts first, and its policy says that if you’re connected to other suspended accounts, “those suspensions need to be successfully reinstated through the appeal process”. In our experience, it’s hopeless when you don’t address the underlying suspension first.
The cases we can’t take are the ones our service page is upfront about: if an account really was arranged to get round Google’s review, no appeal can change that. We tell you on the free call, and we never help open another account. Google says accounts are reinstated only in compelling circumstances, such as in the case of a mistake, so none of this is a promise: only Google decides.
Don’t open a new Google Ads account to get round this.
After a previous suspension decision, Google lists creating new accounts to re-enter the system as a violation of its Circumventing Systems policy, which it treats as egregious. Its suspensions overview adds that any new accounts that the advertiser tries to create may also be suspended. Not a test account, not a second account for a related entity, and not one opened while an appeal is pending.
The appeal route
- Where to appeal. In the suspended account, select the Contact Us link in the notification at the top of your screen; it opens the appeal form.
- One appeal per account. Submit a separate appeal for each suspended account, with the facts for that account, and one at a time: Google says submitting one appeal at a time ensures a timely response.
- If Google asks you to verify. Complete all tasks required for advertiser verification if requested. Google limits failed verification attempts, so get the details right first.
- If it’s rejected. “If your appeal is rejected, you can re-appeal”, but only with something new to show: see re-appealing after a rejection.
Before you write it, read what the appeal form asks and why appeals get rejected.
If you are deciding this today
The decision about a second account tends to be taken early, under pressure, before anyone has seen the full picture. It is worth slowing down for, because a new account carries its own exposure to suspension while doing nothing for the account that is already suspended.
If you are at that point, we offer a free consultation call to look at what was actually found, what the related-account picture looks like, and whether the suspension is realistically appealable. It is a conversation, not a pitch, and it is genuinely better had before anything new is created. You can book a call with us and bring your account IDs, the suspension notice and anything you know about who has held access.
Frequently asked questions
Can I open a new Google Ads account after my account is suspended?
Not as a way round the suspension. After a previous suspension decision, Google’s Circumventing Systems policy lists creating new accounts to re-enter the system as a violation, and Google says any new accounts the advertiser tries to create may also be suspended. Appeal the account you already have.
Will Google know a new account is connected to my suspended one?
Google doesn’t publish how it detects connections, but it gives examples of related accounts: accounts using the same email or payment method, or linked to the same manager account. It also says it may review information from multiple sources, including your ads, website, accounts and third-party sources.
Does a different email address or card make it a separate account?
No. The policy is about why the account was created: creating more accounts after getting suspended in order to continue breaking Google’s policies. Different details don’t change that, and Google’s best practices warn against creating a lot of accounts, including by using different email addresses.
Our group has several companies. Can each have its own Google Ads account?
Multiple accounts aren’t forbidden: Google asks that each account is connected to a real business and uses a safe payment method. That isn’t a response to a suspension, though. If you’re connected to other suspended accounts, Google says those suspensions need to be successfully reinstated through the appeal process.
An agency opened our account and it has been suspended. What do we do?
Google’s best practice is to check with your agency and reach out to them about the suspension. Get admin access in a business-controlled email address, ask in writing for every account ID and manager account ID they opened or managed for you, and appeal the account you have.
Several of our accounts are suspended. Do we appeal each one?
Yes: Google says to submit a separate appeal for each suspended account, with the information relevant to it. The exception it publishes: if an account was suspended because other accounts verified with the same identity documents were suspended, it is reinstated automatically once those other accounts are successfully appealed.
Does unlinking or closing the suspended account clear the way?
No. Before appealing, Google asks you to ensure that all linked (or previously linked) and all related accounts comply with its policies, so cutting a link doesn’t take an account out of the picture. In our experience, it’s hopeless when you don’t address the underlying suspension first.
